Credit card payments in favor of Folgefonni Breførarlag AS are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland ("TREKKSOFT"). TREKKSOFT will appear as FOLG BREF on your credit card statement. The domain where you enter and process your payment is owned and operated by TREKKSOFT.
Please send an e-mail to firstname.lastname@example.org for all inquiries regarding your credit card payments and chargebacks.
For us safety for our clients and staff is always number one. Depending on snow/ice/weather conditons we may have to adjust the activety/route to be sure it's safe.
For the period after the booking and up to 5 days prior to commencement, the customer will be refunded 50% of the total payment. Cancellations later than that will no money will be refunded.
Groups with private guide(s)
If a cancellation is made later than 7 - seven - days before commencement, Folgefonni Breførarlag reserves the right to demand 50% of the total group cost. Group bookings may be reduced by up to 25% if the customer notifies us at the latest 14 days before commencement.
Cancellation of trips/courses
Folgefonni Breførarlag reserves the right to cancel trips or courses due to difficult snow, ice or weather conditions or too few participants. The customer will receive notification of possible cancellation at the latest 7- seven - days before commencement. The entire payment will then be refunded.
As far as possible, Folgefonni Breførarlag will strive to carry out the specified trips and courses of our program. If necessary however, we reserve the right to change the program. Such changes will not affect prices.
It is up to the customer to decide whether he/she meets the demands that the trip/course specify. The customer is obliged to have the required equipment specified in the course/trip description, and to comply with the advice of the guide/instructor. Should this not occur, the customer may be barred from participation without the right to demand compensation.
The customer accepts full responsibility for his/her safety on all our activities. Folgefonni Breførarlag does not accept responsibility for accidents or injuries which may arise in conjunction with one of our trips/courses. Customers must sign a declaration of responsibility when the course/trip commences.
In the event of situations outside Folgefonni Breførarlag's control such as fire, natural catastrophes etc, Folgefonni Breførarlag reserves the right to cancel any agreement and accepts no legal liability for claims of damage, personal loss or injury.
THE CUSTOMER IS REPONSIBLE FOR HIS/HER OWN INSURANCEI CASE OF INJURY OR SIKNESS..